Free Shipping On All Orders $50+ CAD
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Frequently Asked Questions
Straight answers on shipping, returns, and orders — so you can get back to training.
1 / Shipping
Do you offer free shipping?+
Yes — all orders of $50 CAD or more (before taxes and discounts) ship free. Orders under $50 CAD have shipping calculated at checkout.
How long does processing take?+
Orders are typically processed within 1–3 business days after payment is received, Monday through Friday.
2 / Returns & Refunds
What's your return window?+
14 calendar days from the date your order is marked delivered.
My item arrived damaged or wrong — what now?+
Contact us within 14 days with your order number, a description, and clear photos. Approved claims are refunded, replaced, or include a 5% discount on your next order.
Still Need A Hand?
Our team typically replies within 24–48 business hours.
Tue–Thu, 5PM–9PM CST · Closed Fri–Mon
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